Privacy Policy

Privacy Policy for Como's Ohio Pressure Wash, Inc.

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Effective Date: 9/12/2024

At Como's Ohio Pressure Wash, Inc. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect any information that you provide to us through our website, during your interaction with our services, or through other means of communication.

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Information We Collect

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We may collect the following types of personal information from you when you interact with us:

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• Personal Identification Information: Name, address, phone number, email address, and company name (if applicable).
• Service-Related Information: Information related to the services you request, including the location and type of property being serviced, any specific requirements, and communication preferences.
• Payment Information: Credit card or other payment details used to complete transactions.
• Website Usage Data: IP address, browser type, pages visited, and other analytics collected through cookies or other tracking technologies.

How We Use Your Information

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We use your personal information to:

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• Provide Services: Fulfill and manage your service requests, schedule appointments, and deliver power washing services to your property.
• Customer Support: Respond to your inquiries, requests, or complaints and provide customer service updates.
• Payments and Billing: Process transactions, send billing statements, and manage payment information.
• Marketing and Promotions: Send you promotional emails, newsletters, or offers related to our services, unless you opt out of receiving such communications.
• Improve Our Services: Analyze website usage data to improve user experience and enhance the quality of our services.
• Legal Compliance: Comply with legal requirements, prevent fraud, and protect our business from unauthorized use of our services.

Sharing Your Information

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We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following instances:

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• Service Providers: We may share your information with third-party vendors or contractors who assist us in delivering our services (e.g., payment processors, scheduling software, or website hosting services). These parties are contractually bound to protect your data and use it only as necessary to provide services.
• Legal Obligations: We may disclose your information if required by law or in response to legal processes, such as subpoenas or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of that transaction.

Data Security

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We take data security seriously and implement appropriate physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure payment processing methods and encryption for sensitive data.

However, please note that no transmission of data over the internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

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Cookies and Tracking Technologies

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Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small files that a website stores on your device, which allow us to track your activity on our website. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that some features of our website may not function properly without the use of cookies.

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Your Choices and Rights

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You have the following rights regarding your personal information:

• Access and Update: You may request access to the personal information we hold about you and update any inaccurate information.
• Delete Information: You may request that we delete your personal information, subject to certain legal obligations.
• Opt-Out of Marketing: If you no longer wish to receive marketing emails from us, you may opt out by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights, please contact us at the details provided below.

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Children’s Privacy

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Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly.

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Third-Party Links

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Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies before providing any personal information.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically to stay informed of how we are protecting your information.

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Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Como's Ohio Pressure Wash, Inc.
Phone: 440-597-5151

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By using our services or visiting our website, you agree to the collection and use of your information as outlined in this Privacy Policy.

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This Privacy Policy ensures that Como's Ohio Pressure Wash, Inc. values your privacy and takes necessary steps to protect your information.